Student Accounts

The SUNY Adirondack Student Accounts Office can help answer your student billing and payment questions.
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Your next steps

After registering for classes, you will receive a tuition bill from the Student Accounts/Bursar's Office.

  1. If you are a resident of New York state, please submit a Certificate of Residence to Student Accounts. This form is required for you to qualify for the New York state tuition rate.  
  2. If you're using financial aid, check your status by logging into Self-Service Banner, where you can review your bill to determine the amount of tuition you owe. Learn how.
  3. Make a payment or set up a payment plan.
  4. Please complete the parking fee waiver form if you will NOT be driving on campus. 

How to pay your bill

  • To pay by mail, send a check or money order made payable to SUNY Adirondack, to 

SUNY Adirondack
Attn: Student Accounts
640 Bay Road
Queensbury, NY 12804

Please include your Banner ID number.

  • To pay in person, go to the Student Accounts cashier window located in Warren Hall at SUNY Adirondack in Queensbury or stop by the office at SUNY Adirondack Saratoga in Wilton.
  • To pay online, you can:
    • Use a credit card. Visa, MasterCard, Discover or American Express are accepted. Log into mysunyadk student portal using your Network ID and password. Then select the "Banner" link from the menu at the top of the page. After logging in, select “Student Account” from the Student Services menu. Select "Account by term," then the term for which you are paying. Then click "Pay now."
    • Use NELNET, an online payment plan. (Note: This is not a loan program; there are no interest or finance charges and no credit check.) There is a $25 per semester NELNET enrollment fee. Authorize an automatic bank payment through NELNET. This is a bank-to-bank transfer of funds you pre-approve for your expenses at SUNY Adirondack. Payments can be made from either your checking or savings account. Payments are processed the 5th of each month and will continue until the balance is paid in full.
    • If someone other than the student is paying or setting up a payment plan, the student has to first authorize the party to do so. The student signs in to NELNET following the above directions. Then look for "Add an authorized party" and follow the steps. This is a great option for parents, family members, employers or other third parties who can then make payments without having full access to the student’s account information. The authorized party will receive an email with a customer number. Click the link to go to NELNET and follow the instructions. The authorized party will need to keep the original link from the email to sign back in at a later date, or bookmark the page. (If you do not have the link, the student has to reissue an invitation.)                    
    • Pay in full online using NELNET's e-Cashier. You must authorize the payment to be withdrawn from either a credit card, personal checking or savings account. There is a $1 charge for this service.
  • To pay via phone, call 518-743-2266 between 8 a.m. and 4 p.m. Monday through Friday, to use your credit card.

Bookstore loan advance

You might eligible to use part of your federal loan to buy your books.

Learn more
Students shop for textbooks in the Bookstore.

Other billing information

A hold is placed on a student’s account if a bill becomes delinquent or past due. A hold will prevent you from future registration, receiving a transcript, residing in the Residence Hall or any other college service.

By registering for any class at the college, the student accepts and agrees to pay the college for any existing balance or future obligation to the college. Students are responsible for the tuition/fee liability incurred. A student will also be held responsible for balances due to the loss/reduction of financial aid or other credit originally anticipated due to her/his ineligibility, attendance, incomplete paperwork, etc.

Should it be necessary to place a delinquent account with a collection agency, all fees, including reasonable attorney fees, become the responsibility of the student. The student risks this debt being reported to the credit bureau which may appear on their credit report.

The Internal Revenue Service requires all colleges and universities to file form a 1098-T for each student who attends the college. This form is for informational purposes only and should be used when filing your income tax return each year. SUNY Adirondack will mail out a copy of Form 1098-T by Jan. 31. Students can also obtain the form through Self-Service Banner.

To Access your 1098T online:

  • Log in to Banner with user ID and PIN
  • Select the "Student" tab
  • Go to "Student account"
  • Select "tax notification" and enter the tax year

Helpful information

  • "Qualified tuition" is undergraduate and graduate tuition charges. Qualified fees include: technology fees, special course fees, etc. "Unqualified" fees include: dormitory fees, meal plans, books, health insurance, activity fees, late fees, parking permit fees, fines, etc. Qualified charges are included in the year in which they are incurred.
  • Receiving a form does not mean you're qualified to receive an educational tax credit. Determining eligibility is the responsibility of the taxpayer. Students and their parents might be eligible for the educational tax credits or deductions on your tax return. The Taxpayer Relief Act of 1997 created two educational tax credits for students and families, the Hope Scholarship Tax Credit and the Lifetime Learning Tax Credit. Students/parents should consult a qualified tax expert or the IRS for their specific income tax situation.

Students who officially drop or withdraw from SUNY Adirondack might be eligible for a bill adjustment. The adjustment is determined by the date the student processes a Drop/Add or Withdrawal form at the Registrar’s Office, according to the schedule noted below (some exceptions may apply).

Federal aid recipients who withdraw completely before completing 60 percent of the semester will be subject to the federal government’s Return of Title IV (Federal) Funds regulation.

Students who unofficially withdraw, in part or whole, are 100 percent liable for all tuition and fees.

Distribution of refund
SUNY Adirondack partners with NELNET Business Solutions, a financial services company, to deliver refunds to students. You have the option of receiving your refund in one of three ways:

  • Direct deposit to your bank account: When choosing this method, simply provide your bank account information and your refund will be deposited directly into that account.
  • Prepaid debit card: When choosing this method, your refund will be loaded to any existing prepaid re-loadable debit card.
  • Check: When choosing this method, your refund will be mailed to your address on file. If you do not select a refund option, you will automatically receive a check. 

Qualifying for a refund

To determine if you qualify for a refund, refer to the Bill Adjustment/Liability Schedule.

Students may be eligible to receive a refund from financial aid or tuition overpayments that occur throughout each semester. A refund occurs when payments and credits on a student account exceed tuition, fees and other charges for a semester. The date of a specific refund depends on many factors, such as liability status, financial aid, etc. Students are encouraged to monitor their Self Service Banner account to check on the status of charges, payments, aid payments and refunds.

Setting up direct deposit

You can set up direct deposit for your refund.

  • First, log in into Banner.
  • Under the "Student" tab, select "Student Account."
  • Then, choose "Set Up Payment Plan."
  • Click on "Refund Management" in the upper-right corner.

A refund request is not required when:

  • The posting of Title IV financial aid (Pell, SEOG & Federal Direct Loans) results in a credit balance on your Student Account.  A refund will be issued within 14 days of the aid posting.
  • If your credit balance is a result of a Parent PLUS loan posting to your account. A refund will be issued within 14 days of the aid posting.
  • If you become ineligible for financial aid, all balances because of the reduction or loss of financial aid funds are the responsibility of the student.

Even if you don't show up for classes at SUNY Adirondack, you will be charged, unless you officially withdraw from the college. Refer to the SUNY Adirondack refund schedule for additional dates and information regarding withdrawals and liability.

About withdrawals

  • Students wishing to withdraw from courses for which they have registered MUST see an advisor in Student Success before filing an official withdrawal with the Registrar's Office.
  • Ceasing to attend classes does not constitute an official withdrawal nor does it release you from your financial obligation to the college. This status will be reported to financial aid and may result in a reduction of financial aid. Notification to the instructor or to any other office does not constitute an official withdrawal.
  • Withdrawal from class(es) does not necessarily entitle a student to a refund of tuition and fees paid, or to a reversal of tuition charged. Refunds will be made in accordance with the refund schedule. The date of withdrawal is the date the official withdrawal form is entered into Self-Service Banner, not the last date of class attendance. Students who receive financial aid should contact the Financial Aid Office. An official withdrawal may be processed in person at the Registrar’s Office.

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